Features

Everything on file, understood and watched for you.

Thaw brings each document in, works out what it says, links it to the people and things it concerns, and watches every date and every gap for you. These are the screens where you see it.

Inbox and email-in

Documents arrive on their own.

Every family and business gets its own address. Scanners, email rules and cloud folders feed it, and you can forward or drop in anything yourself. Whatever lands there is filed within a couple of minutes, with its facts and dates pulled out.

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First import

Your first hour is the demo.

Point Thaw at the pile you already have: a folder, an Evernote export, a paperless-ngx export. Come back to everything laid out by person, vehicle and property, with a list of what is missing.

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People & things

Your household, drawn from its documents.

The home screen is the people, pets, vehicles, properties, accounts and businesses in your life, each with what is current, what is next, and what is missing.

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Checkup

What is missing, before it matters.

For every person, vehicle, property, pet and business, Thaw knows what should be on file. The checkup lists what is missing, lapsed, expired or duplicated, worst first, each with what to do about it.

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Up next

Every date becomes a plan.

A renewal, an expiry, a payment due, a notice period, an appeal window: each is picked out of the document with what happens if you miss it and what to do, including the phone number printed on the page.

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Ask and search

Ask in plain English. Get the page.

Answers come only from your documents and cite the page they came from. When nothing on file says, Thaw says so and names the document that would.

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Security

Every file has its own key. Your numbers never sit in plain text.

Every file is locked with its own key, every account with its own, and the master key lives in a separate key service, never on our servers. Deleting a document destroys its key that second.

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Everything else

The smaller things Thaw does.

Small enough not to need a page each. Most of them happen on their own.

Whatever shape it arrives in

Scans and photos count too

Nothing is assumed to be searchable already. A flat scan, a fax, a photo of a bill: every page is checked, and the words are pulled off it where they are not there already.

A photo is tidied first

A receipt shot on a kitchen counter has its corners found and squared up, the counter dropped away and the paper brought back to white.

Word, Excel and PowerPoint

Office files become pages, so they look and read like everything else on file.

A PDF that wants a password

Give it once and Thaw keeps a readable copy from then on. You are not asked again.

Every file is checked for viruses

Anything infected is held apart and never sent back out, to you or to anyone you shared with.

Named from the page

"IMG_4021" and a scanner's own garble become "Austin Energy utility bill, August 2026". A title you type yourself is never touched.

The same page, scanned twice

A document you scanned again years later is matched to the one already on file, so the drawer does not fill with near-copies.

Three dates, kept apart

The date printed on the document, the day you had it before Thaw, and the day it arrived are three different things. An old import never floats to the top as if it were new.

Dates that look after themselves

A bill that pays itself is not a to-do

When the page says it is on autopay, the date still shows and the calendar still has it, but Thaw never asks you to go and pay it.

Items close themselves

The next statement, a receipt, or a confirmation in your mail closes the one before it, and Thaw shows which document did it.

Notice periods too

A lease that needs 60 days' written notice gives you a date 60 days before the end, with the clause it came from.

What it costs this time

A renewal arrives carrying "up 18% on last term", worked out against the document it replaces.

Ready to shred

Documents past the point of keeping are gathered by kind, so a batch goes at once instead of one at a time.

A child is treated as a child

Nothing asks a nine-year-old for a will, a power of attorney or a health plan of their own.

One line, and what to do about it

Call whoever it concerns

The number is the one printed on the document, so it reaches the desk that handles your account.

Thaw writes the email

Subject and body, your own details filled in, and anything Thaw cannot know left in brackets for you.

Send it from your own Gmail

Connect Gmail and the email goes out from your address. Nothing is ever sent without you pressing send.

Ask about the document on screen

A box under the summary answers from that document alone, and every answer turns the page to where it says so.

Ask can do it for you

Mark something handled, put it off, file it somewhere else, correct a value. Each one comes back as a proposal that waits for your yes.

Change how something is filed

Pick a different kind on the document itself, name a kind of your own, or fold two of yours together.

Where it reaches you

Thaw on iPhone

The app with the share sheet, the camera scanner and Face ID over the whole thing.

A push when something needs you

Six kinds of notice, on your phone and in your browser, each one yours to turn off.

The Monday email

What is past due, what is due in 30 days, what is waiting and the worst gaps. A quiet week sends nothing.

The calendar you already use

Subscribe once in Apple, Google or Outlook Calendar and every date is there, with what to do and a reminder at the right lead time.

Photograph something from your computer

Scan the code on screen and the camera opens on your phone, already signed in to the right family.

Who else can see it

The rest of the household

Members get their own sign-in, and you choose whether they can change anything.

Your accountant or your lawyer

A professional sees what you hand them, for as long as you leave it open.

A page that only takes

Send someone a link and they can put a document in without seeing anything you have.

One document, one link

Share a single document behind a passcode and a date it stops working. Revoke it whenever you like.

If something happens to you

A trusted contact can ask for access. You are told, and you have a set number of days to say no.

It stays yours

A copy in your own Drive or Dropbox

Every original mirrored into a folder you own, named the way Thaw names it, kept up to date as things change.

Take everything out

One button builds a ZIP: the originals in folders, every fact as a spreadsheet, the people and things, and the log.

Delete everything

The key is destroyed first, so what is left cannot be read, and then every file and record goes within a day.

Your own assistant, on your documents

Connect Claude, ChatGPT or the editor you work in. It can ask your documents and, when you allow it, do what you would do by hand.

Bring someone with you

Send a friend your link: a free month for you both.

Set it up once.

Connect the places your documents already land. From then on they arrive filed and understood, every date with what to do.

Everything in Family for your first 14 days, then free forever for your first 100 documents. No card to enter.

Emaila rule you set once3 this week
Google Drivethe Family folder, watched2 this week
Scannersends straight to Thaw1 this week
Phonethe camera, for what only exists on paper
This week: 6 arrived, 6 filed, none touched by hand.